Museum Guide

Central Information Desk

• Front Entrance, Japan Gallery, B1F
• The Central Information Desk:
  ・Provides information and answers inquiries about Museum exhibits, facilities and tours.
  ・Handles inquiries about lost children and forgotten articles.
• Persons visiting the Museum in large groups are asked to proceed to the Group Information Desk.

Global Gallery Information Desk

• Global Gallery, 1F
• The Global Gallery Information Desk:
  Provides information and answers inquiries about exhibits, facilities and events in the Global Gallery.
• Handles inquiries about lost children and forgotten articles.

Audio Guide counter

• BF1, Japan Gallery (in front of the Museum Shop)
• Audio Guide / Kahaku Navi rentals, and Kahaku Exploration kits available for purchase.

FNMNS Center

• Front entrance, Japan Gallery, B1F (next to Central Information Desk)

The KAHAKU HANDY GUIDE is the National Museum of Nature and Science’s original information service. This multilingual guide system allows visitors to access free commentary on the museum’s exhibits using their own mobile devices, such as a smartphone.

• Available in Japanese, English, Chinese, and Korean (audio not provided).
• Please have a smartphone or other mobile device ready when using the service.
• This service is available by connecting to the museum’s in-house Wi-Fi (Kahaku_Guide_Wi-Fi). *Please note that this network is for use inside the museum only and does not provide internet access.
• The service can be used only in certain areas of the museum, such as the permanent exhibition rooms and lounges.
• For instructions on how to use the service, please refer to the posters and flyers displayed inside the museum.
  

The Audio Guide called “Onsei (on-say) guide” offers more than 160 items of audio commentary for permanent exhibition which can be rented with 320 JPY* per day/person first-come-first-served basis. (The price has been revised to 320 JPY since October 1, 2019 due to the consumption tax increase.)

It is available in four languages: English, Mandarin, Korean and Japanese.

The Japanese version provides conversational commentary with a curator/researcher in NMNS and an announcer of JOLF, Nippon Broadcasting System, Inc.

The Guide also offers informative commentaries on exhibits by native speakers for each language which are not just introduce our fascinated collections but also guide you deeply the world of nature and science.

(*) The rental fee for FNMNS Members and/or the holders for Repeaters Pass should be paid only first time and will be free of charge from next rental.

For the persons with disabilities are able to rent it free of charge.

*We only accept cash. *Payment is in Japanese yen only.

Audio guide by tablet called "Ka-ha-ku navi" offers more than 160 items of audio/text commentary for permanent exhibition with 5 different versions such as English, Mandarin, Korean, Japanese and for kids in Japanese which can be switch/selected easily by menu screen. It also provides a floor map and 2 movies, introducing must-see exhibits and what is a good or bad manner in the museum (mainly for kids).

The cost as rental fee is 320 JPY* per day/person first-come-first-served basis. (The price has been revised to 320 JPY since October 1, 2019 due to the consumption tax increase.)

Please note that we will ask for your ID (i.e. driver’s license) when you rent a tablet. Thank you in advance for your cooperation.

*FNMNS Members and the holders for Repeaters Pass have no benefit on renting this tablet. The persons with disabilities are able to rent it free of charge.

*We only accept cash. *Payment is in Japanese yen only.