Barrier-free information (Ueno Main Building)
Barrier-free information
Admission
Individuals
  • Atomic bomb victims, persons wounded in war and other disabled persons are admitted free, along with one caregiver for each disabled person. These disabled persons are asked to present one of the following forms of identification(1) when entering the Museum.
  • (1)Identification: Disabled Person's Notebook, Rehabilitation Notebook, Mentally Handicapped Person's Social Services Notebook, Disabled Person's Social Services Recipient Card, Medical Support for Independent Living Recipient Card, Atomic Bomb Victim Notebook, War Wounded Notebook.
Groups
  • For admission of groups of disabled persons(2), the Museum is pleased to offer procedures for waiving admission fees.
(2)"Groups of disabled persons" refers to the following groups:
  1. Special-support students and classes as stipulated in the School Education Law
  2. Remote schools as stipulated in the Law for the Promotion of Education in Isolated Areas
  3. Rehabilitation or relief facilities for disabled persons as stipulated in the Law for Welfare of Physically Disabled Persons
  4. Relief facilities for mentally disabled persons as stipulated in the Law for the Welfare of Mentally Retarded Persons
  5. Social rehabilitation facilities for mentally disabled persons as stipulated in the Law concerning Mental Health and Welfare for Mentally Disabled Persons
  6. Child services facilities as stipulated in the Child Welfare Law
  7. Elder services facilities as stipulated in the Welfare Law for the Aged
Entrance of support dogs (guide dogs for the blind, service dogs, hearing assistance dogs)
  • Disabled persons may be accompanied by support dogs (guide dogs for the blind, service dogs, hearing assistance dogs) when visiting the Museum.
Nursing station
  • A nursing station for nursing mothers is located on the floor B1 of the Japan Gallery, behind the Lounge.
Baby bed (diaper-changing table)
  • Baby beds are found on each floor of the Global Gallery, in the ladies' and disabled-persons' washrooms; and on floor B1 of the Japan Gallery, in the nursing station and disabled persons' washroom in the Lounge.
Wheelchairs and strollers
  • Wheelchairs (2) and strollers (3) are available for lending out.
    If you wish to use these facilities, please inquire at the Central Information Desk at the entrance.
    Please note that these items cannot be reserved but are lent out as available.
Large folding beds
  • Beds large enough for adults to lie down in are located in the multi purpose restrooms on floor 2 of the Japan Gallery and floors 3,2,1,B1 and B2 of the Global Gallery.
AEDs
  • Automated external defibrillators (AEDs) are located on each floor of the Global Gallery and on floors 2 and B1 of the Japan Gallery.
    *Also located in the Special Exhibition area of floor B1 of the Global Gallery.
Simple elevators for wheelchairs
  • Simple elevators for use with wheelchairs are located on floors 3 and B1 of the Global Gallery. Use the intercom to call for an attendant to guide you.
Audio guidance (PDA)
  • Audio guidance to the permanent exhibits is provided in Japanese, English, Mandarin and Korean.
    The guides are provided free of charge to the disabled. Persons who wish to use the audio guidance are invited to inquire at the PDA rental counter. Disabled visitors are asked to present their Disabled Person's Notebook or similar identification.
Parking
  • Parking spaces are not provided for general visitors. Please use nearby parking facilities such as the Ueno Park parking lot.

Nearby parking facilities:

Name Tel. no. Hours of operation No. of parking spaces Other information
Ueno Park Parking lot No. 1 +81-(0)3-3821-0755 9:00 AM to 9:30 PM 100 cars,
30 motorcycles.
Free of charge for disabled persons.
Ueno Park Parking lot No. 2 (for buses) 0120-77-8924 9:00 AM to 9:30 PM 24 large vehicles
Times(Ueno Station Park Exit) +81-(0)3-3841-0482 5:30 AM to12:00AM 190 cars Cars only
Keisei Ueno Station
Parking lot
+81-(0)3-3834-5708 6:00AM to 12:00AM
(loading till 10:00PM)
120 cars Cars only
Discount for disabled persons.
Ueno Parking Center +81-(0)3-3833-8151 24hours 400 cars Cars only
Discount for disabled persons.
Taito City Ueno Chuo st. Basement Parking lot +81-(0)3-5812-3695 24hours 300 cars Cars only